Accommodation

Any amendments to original hotel bookings must be forwarded via email to the Conference Office. Verbal changes or cancellations cannot be accepted nor will the hotels accept any changes directly. For accommodation cancellation policies, please refer to the individual hotel policies on the Accommodation page.


Registration Fees

Cancellation of a registration must be advised via email to the Conference Office. Verbal changes or cancellations cannot be accepted.

The following refunds will apply from the date of receipt of notification:

Cancellation of a registration must be advised via email to the TTEC Office via tteconference@wsm.com.au

The following refunds will apply from the date of receipt of notification:

 

On or before 20 June 2018 100% refund less an administration fee of $110 including GST
On or before 20 July 2018 75% refund less an administration fee of $110 including GST
On or before 20 August 2018 50% refund less an administration fee of $110 including GST
After 20 August 2018 No refund is available

 

The refund will be returned via the same payment method as the original receipt of funds.

No refund will be made after 20 August 2018, however, an alternative delegate name may be provided in writing and the booking and funds will be transferred accordingly.

Please note no refund or discount will be made if a function or event within the registration fee is not taken up or is subsequently cancelled.

Optional functions or events may be cancelled on or before 5 September 2018, and will be refunded in full via the same payment method as the original receipt of funds.  After 5 September 2018, no refunds will be made however an alternative delegate name may be provided via email and the booking and funds will be transferred accordingly.

Where there are extenuating circumstances, a refund outside of these terms may be considered by and at the discretion of the Organising Committee.


Insurance

Participants are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. The Organising Committee and the Conference Office accept no responsibility for any loss in this regard.


Tax

All Conference Registration Fees and Additional Ticket rates are quoted in Australian Dollars, 10% GST is included.


Disclaimer 

By registering, participants acknowledge and consent that during their attendance at TTEC 2018 their image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of TTEC 2018 which may be distributed or published at the discretion of the Organisers of TTEC 2018. If you do not wish to be recorded, you are required to formally advise the Conference Office in advance by email.