PAYMENT TERMS AND CONDITIONS

Payment Methods 

  • Payment can be made by credit card (Visa or MasterCard) or electronic funds transfer (EFT)
  • If payment is made by an international electronic funds transfer, please include an additional AU$25 to cover the local bank fee
  • Please note if a registration is made after Tuesday 30 April 2024, payment via credit card is the only payment option available 
  • Participation is not confirmed until full payment is received
  • Please note ‘WALDRONSMITH Management’ will appear on your credit card transaction statement

Payment can be made in the following manner:

Credit Card Payment
Visa, MasterCard and American Express are the only are accepted cards for the TTEC2024 Conference 
Note: From Tuesday 30 April 2024 onwards, all online registration must be paid in full by credit card.

Electronic Funds Transfer (EFT)
If you would like to pay by EFT (bank transfer) please select 'EFT Payment' on the online registration form. A tax invoice will be generated and emailed to you immediately with your registration confirmation letter.

All bank fees incurred with electronic funds transfer, whether international or national, are at the depositor’s expense. 

Please use your name as a reference.

To ensure prompt reconciliation please forward a copy of the transfer record/remittance advice to the Conference Office.

Bank Details

Payments can be via EFT:
Bank: Commonwealth Bank
Name: WaldronSmith Management - TTEC2024
BSB: 063 587
Account: 1057 9260


TERMS AND CONDITIONS

Cancellation and Refund Policy

Registration Fees
Cancellation must be advised via email to the Conference Office. Verbal changes or cancellations cannot be accepted.

Voluntary Cancellation

Should you decide to cancel your registration; the following refunds will apply from the date of receipt of notification:

  • On or before Friday 1 March 2024, 100% refund less an administration fee of $110 including GST
  • On or before Friday 29 March 2024, 75% refund less an administration fee of $110 including GST
  • On or before Tuesday 30 April 2024, 50% refund less an administration fee of $110 including GST
  • After Tuesday 30 April 2024, no refund available

Refunds will be returned by the same payment method as the original receipt of funds. 

No refund will be made after Tuesday 30 April 2024. However, an alternative delegate name may be provided by email and the booking and funds will be allocated accordingly. 

Please note no refund or discount will be made if a function or event inclusive within the registration fee is not taken up, or if you subsequently cancel your participation in that function or event. 

Optional social program tickets may be cancelled on or before Tuesday 30 April 2024 and will be refunded in full by the same payment method as the original receipt of funds. After Tuesday 30 April 2024 no refunds will be made, however an alternative delegate name may be provided by email and the booking and funds will be allocated accordingly.

If accommodation has been secured through the Conference website, please refer to the individual cancellation terms and conditions for each individual hotel. 

In the case of extenuating circumstances, a refund outside of these terms and conditions may be considered by and at the discretion of the Trans-Tasman Endodontic Conference upon application.

If the Conference converts to a hybrid format in-person to virtual or virtual to in-person registrations, refunds may be permitted and will be processed on a case-by-case basis following application to the Conference Office.

Conference cancellation or postponement
The Trans-Tasman Endodontic Conference may cancel or postpone the Conference due to circumstances beyond its reasonable control, including but not limited to Acts of God, terrorism, war, strikes or industrial action, fire, explosion, inevitable accident, breakdown of property, changes in law, or pandemics or global health crises. Due to the nature of the event, it may be reasonable to postpone the event to a later year and/or to change the location for the Conference. 

In the event the Conference is not able to proceed as planned, and is moved to a virtual format, your registration will be transferred to a virtual registration. If you choose not to attend the virtual Conference, the Trans-Tasman Endodontic Conference will not be required to refund any part of the Conference registration fee.

In the event of postponement of the Conference, if, when requested, you advise that you are willing to attend the rescheduled Conference, the Trans-Tasman Endodontic Conference will transfer the registration and guarantee the same conditions and equivalent registration entitlements (subject to reasonable modification and availability) at the rescheduled event. If, at a later date, you then choose not to attend the rescheduled Conference, the Trans-Tasman Endodontic Conference will not be required to refund any part of the Conference registration fee. 

In the event of a full cancellation of the Conference by the Trans-Tasman Endodontic Conference, you will be entitled to a full refund of the amount of the Conference registration fee received.

The maximum liability of the Trans-Tasman Endodontic Conference under these Terms and Conditions is limited to a refund of the Conference registration fee with no additional liability for travel costs, hotel costs, or any other associated costs.

Insurance
Delegates are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. The Organising Committee, the Trans-Tasman Endodontic Conference and the Conference Office accept no responsibility for any loss in this regard.

Tax
All Conference registration fees and additional ticket rates are quoted in Australian Dollars and are quoted inclusive of GST.

Disclaimer
By registering for the Conference, you acknowledge and consent that during your attendance at the 2024 TTEC Conference your image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of the Conference, which may be distributed or published at the discretion of the TTEC. If you do not wish to be recorded, you are required to formally advise the 2024 TTEC Conference Office.

Privacy Policy
If you interact with WALDRONSMITH Management as a client, member or conference participant, personal information about you will be held for the primary purpose of supplying you with information related to membership, conferences and events. We gather and process your personal information in accordance with our privacy statement, in compliance with the Australian Privacy Act and European General Data Protection Regulation (GDPR). We comply with these legislations and are committed to protecting the right of the individual to the privacy of their information. By registering for this event TTEC and WALDRONSMITH Management reserves the right to provide your contact details to Authorities for the purposes of contact tracing and any relevant Government requirements. Click here for further information on the privacy statement.


Thank you to our platinum sponsor

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WALDRONSMITH Management  
119 Buckhurst Street
South Melbourne VIC 3205 Australia
T +61 3 9645 6311